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Sharpening our Focus on Higher Education

As we look back on our first seven years and look ahead, we’ve decided to focus our efforts on higher education – reinventing places, rethinking services, and redesigning organizations so that people have more engaging experiences on-campus and online. More than 70 colleges and universities have turned to brightspot to design practical, innovative strategies to increase student success, improve research support, and enhance staff productivity while making their space and operations more efficient. So, we are uniquely positioned to help institutions transform…

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How Can the Quality of a Student’s Experience be Measured?

How can the quality of a student’s experience be measured? This was the topic of our Q1 Hack-A-Thon, a quarterly learning day where we set aside time to work through a question as a team that has been puzzling us and whose solution can help our clients transform higher education. What did we learn from looking back on our work improving the student experience and thinking ahead about a new tool to measure it? We think measuring a student’s experience…

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The Flexible Workplace, Part 3

by Elliot Felix Every employee and every organization needs a flexible workplace – at a time when there is so much changing and so many competing needs, everyone is seeking the ability to adapt to and accommodate change. This is the third in a series of articles examining the different types of flexibility in the workplace – staffing, structures, processes, leasing, and spaces, to name a few (if you missed the introductory article or Part 2, you may want to go back and…

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The Flexible Workplace, Part 2

by Elliot Felix Every employee and every organization needs a flexible workplace – at a time when there is so much changing and so many competing needs, everyone is seeking the ability to adapt to and accommodate change. This is the second in a series of articles examining the different types of flexibility in the workplace – staffing, structures, processes, leasing, and spaces, to name a few (if you didn’t catch the first article in December 2017, you may want…

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The Flexible Workplace

by Elliot Felix Everyone needs a flexible workplace Every employee and every organization needs a flexible workplace. Unless of course they are in an industry impervious to technological and demographic change, in a business with surplus capital that’s not expanding or contracting, with customers who are completely satisfied, and employees who all work the same way, have no life outside of work, and want to keep doing the same forever. Sound like a familiar company? Didn’t think so. This is…

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