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Fall 2018 Conference Preview

At brightspot, we love to share our thinking so that as many institutions as possible can benefit and so that we can learn and improve what we do as we talk about it with others. So, this fall we have a great lineup of conference workshops (yes, we turn every “presentation” into a workshop!) where we hope to connect with you! Designing Libraries VII 9/16 – 9/18 in Calgary, Alberta We are co-facilitating a pre-conference workshop on linking space, service,…

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Researching Lead Users to Predict the Future

by Elliot Felix Lead users represent the future that’s already here. Let them be your crystal ball the next time you face a forward-thinking planning project. DO WE HAVE ALL THE INPUT AND INFORMATION WE NEED? Have we heard from enough people? Do we have enough data? These are questions we get on almost every organizational, operational, or space planning project we do in higher education. This is not surprising given how much change colleges and universities are going through…

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Sharpening our Focus on Higher Education

As we look back on our first seven years and look ahead, we’ve decided to focus our efforts on higher education – reinventing places, rethinking services, and redesigning organizations so that people have more engaging experiences on-campus and online. More than 70 colleges and universities have turned to brightspot to design practical, innovative strategies to increase student success, improve research support, and enhance staff productivity while making their space and operations more efficient. So, we are uniquely positioned to help institutions transform…

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How Can the Quality of a Student’s Experience be Measured?

How can the quality of a student’s experience be measured? This was the topic of our Q1 Hack-A-Thon, a quarterly learning day where we set aside time to work through a question as a team that has been puzzling us and whose solution can help our clients transform higher education. What did we learn from looking back on our work improving the student experience and thinking ahead about a new tool to measure it? We think measuring a student’s experience…

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The Flexible Workplace, Part 3

by Elliot Felix Every employee and every organization needs a flexible workplace – at a time when there is so much changing and so many competing needs, everyone is seeking the ability to adapt to and accommodate change. This is the third in a series of articles examining the different types of flexibility in the workplace – staffing, structures, processes, leasing, and spaces, to name a few (if you missed the introductory article or Part 2, you may want to go back and…

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